All services / Money & accounting
Unfuck my merchant services
แก้ระบบรับชำระเงิน
People look for this when a checkout will not take a payment, a payout is held, or PayPal or Stripe limits an account.
Today's price from ฿5,000
What you get
- Written report on the problem฿5,000For card payments, PromptPay, PayPal, Stripe, Omise, a bank's payment system, or a Shopify or WooCommerce checkout that rejects payments, holds your money or loses orders. We write down what is wrong. If you then buy the fix, this fee is taken off its price.
- Fixing the problem฿15,000We fix one payment system or one online store, and test it with a real payment. Or we prepare the papers for a new merchant account (an account to accept card payments). If your account is frozen or limited, we prepare the documents and you send the appeal from your own account, and the provider decides. The form takes no passwords or card numbers.
How it goes
- We find what is wrong and write it down.Hongdam · First
- We fix one gateway or one store and test it with a payment, or we prepare the papers for a new merchant account. The diagnosis fee counts toward the fix.Hongdam · After the diagnosis
- A frozen or limited account: we prepare the documents. You file the appeal from your own account, and the provider decides. The form takes no passwords or card numbers.Hongdam, you and the provider · For a frozen or limited account
- We find what is wrong and write it down.Hongdam · First
- We fix one gateway or one store and test it with a payment, or we prepare the papers for a new merchant account. The diagnosis fee counts toward the fix.Hongdam · After the diagnosis
- A frozen or limited account: we prepare the documents. You file the appeal from your own account, and the provider decides. The form takes no passwords or card numbers.Hongdam, you and the provider · For a frozen or limited account
Useful facts
- PayPal says a limited account cannot do certain things, such as send or withdraw money. The steps to lift the limit are in the account's Resolution Center, and PayPal gives no set time for it, saying it depends on the case. paypal.com
- When Stripe closes or rejects an account, it emails the reason and the Dashboard shows a red banner. A form linked in the email lets the account holder add information about the business and ask for another review. support.stripe.com
- A Stripe reserve holds part of a business's funds for a set period. The account keeps taking payments, and the held funds are paid out when the reserve term ends. support.stripe.com
- The Bank of Thailand's PromptPay page lists Thai QR Payment: the payer scans a QR code in a mobile banking app. bot.or.th
What others charge
| Stripe in Thailand: a payment by domestic card | 3.65% + ฿10 a payment stripe.com |
|---|---|
| Stripe in Thailand: a PromptPay payment | 1.65% a payment stripe.com |
| PayPal Thailand: a payment received from outside Thailand | 4.40% + ฿11 a payment (3.90% + ฿11 inside Thailand) paypal.com |
| Opn Payments (Omise): a payment by any card, or by PromptPay | 3.65% for a card, 1.65% for PromptPay, plus 7% VAT omise.co |
| Hongdam · Unfuck my merchant services | from ฿5,000 |
What people ask
PayPal account limited: how long does it take to fix?
PayPal's help page gives no set time and says it depends on the complexity of the case. The steps are in the Resolution Center, or the bell icon on the Dashboard. If the account still shows a limit after the steps, PayPal has either reviewed it and emailed for more information, or is still reviewing what was sent. paypal.com
Stripe account frozen or suspended: what happens?
Stripe emails the reason, and the Dashboard shows a red banner. If Stripe has misread the business, the form linked in the email opens the Dashboard, where the account holder adds information and asks for another review. Businesses on Stripe's restricted list are a category it cannot serve. support.stripe.com
Can a shop in Thailand take PromptPay online?
Yes, through a gateway that offers it. Stripe's Thailand pricing lists PromptPay at 1.65% a successful transfer, plus ฿10 for each refund. stripe.com
Who decides on a limited or frozen account?
The provider. A PayPal limitation is lifted through the steps in the account's Resolution Center, and PayPal reviews what is sent. Hongdam prepares the documents for a frozen or limited account, you file the appeal from your own account, and the provider decides. paypal.com
What does a Stripe dispute cost in Thailand?
฿500 for each dispute received, and ฿500 more for each dispute answered by hand, which Stripe refunds when the dispute is won. Smart Disputes costs 30% of the disputed amount for each dispute won. stripe.com
Also from Hongdam
Invoice page for PayPal or Wise
฿1,000
A page where your customer in another country can pay you online.
Accept PromptPay payments
฿4,000
A QR code for the exact amount, and automatic checking of each bank transfer slip.
Online shop
฿25,000
A shop with up to 30 products, where customers pay by PromptPay or card, at your own web address.
Thai bank account opened
฿4,000
We pick the bank that suits your visa and prepare your papers. A Thai speaker goes with you to the bank.
Bookkeeping in Thai and English
฿4,000 / month
We record your income and costs each month, ready for your accountant.
Exchange-rate page
฿5,000
A web page with the buy and sell rates of your money-exchange shop. It updates when you change the rates.
Elsewhere
Small print
Sources read 2026-10-24.